I am new to the forum and wasn’t sure if this is the place to ask for help with a wireless printer.
My system consists of a home built machine running Mint 18.3, the gateway is a new Comcast high speed X-fi one and the other machine is an old Dell that has Lubuntu14.04.6 LTS on it.
When Comcast upped their speed I was given the new gateway. Since then I cannot get the Dell machine to see that the printer is connected. I’m not sure what to do at this point, the printer is connected to the router wirelessly via WiFi. The Dell machine has a D-link wireless NIC card for it’s connection to the printer.
Yet when I try and create a test page the Dell machine says " Cannot find printer" OR " Printer is not responding.
If I look in the gateway settings it does show the Dell machine BUT it doesn’t say what the IP or URI of the Dell is.Nor does it show the printer at all!
I should say that the printer did work before the change to the newer gateway. Since there is limited support from Comcast I cannot ask them how to find the IP’s in use in the new device.
I’ve spent many hours trying to get this thing sorted and have had no success.
FIW the printer is an all in one Brother MFC-J450 DW. It is also impossible to get Brother on the phone thanks to the virus, Over 3 days tryig I had 6 hours on hold to reach them.
Thank you all very much for any help.