Lubuntu 24.04 audio error on chromebook Acer Maglith C734 Series

Hello, my english is a little bit poor. I had installed Lubuntu 24.04 on my chromebook Acer Maglith C734 series.
I can’t hear anything, my speakers work perfectly and I have no idea what’s happening. Before ask here I was trying to solve the problem with AI, I did some steps before ask here, I tried reload the sound module with “sudo modprobe -r snd_sof_pci_intel_tgl”
“sudo modprobe snd_sof_pci_intel_tgl”, add my chromebook in the alsa base using “sudo nano /etc/modprobe.d/alsa-base.conf” and “options snd-hda-intel model=chromebook” . I searched with alsamixer if for casuality the audio output was off but is on.

I tried to install the sound drivers with “sudo apt install linux-modules-extra-$(uname -r)”, add my user in the audio group, forcereload alsa, chech if my firmware had broken packages, check if pulseaudio is enabled and nothing worked.

Maybe is a compatibility problem? I’m new with linux, I started with linux 4 month ago with Ubuntu, I installed Lubuntu in the chromebook because it haven’t so much hardware requeriments.

Thanks

Hi there! :wave:

Welcome to the forum! :slightly_smiling_face:

I’m not sure if I can help with this but could you open a terminal and post the results of these two commands?

aplay -l
inxi -A

You may need to install inxi from the repositories. If so, you can either use a graphical (or GUI) software installer (or package manager,) such as Synaptic or Muon to install it or use this command in a terminal…

sudo apt-get install -y inxi

Regards…

Hello, thanks for the help, the output for “aplay -l” are in spanish but are this:
**** Lista de PLAYBACK dispositivos hardware ****
tarjeta 0: sofrt5682 [sof-rt5682], dispositivo 0: Headphones () []
Subdispositivos: 1/1
Subdispositivo #0: subdevice #0
tarjeta 0: sofrt5682 [sof-rt5682], dispositivo 1: Headset (
)
Subdispositivos: 1/1
Subdispositivo #0: subdevice #0
tarjeta 0: sofrt5682 [sof-rt5682], dispositivo 2: HDMI1 () []
Subdispositivos: 1/1
Subdispositivo #0: subdevice #0
tarjeta 0: sofrt5682 [sof-rt5682], dispositivo 3: HDMI2 (
)
Subdispositivos: 1/1
Subdispositivo #0: subdevice #0
tarjeta 0: sofrt5682 [sof-rt5682], dispositivo 4: HDMI3 (*)
Subdispositivos: 1/1
Subdispositivo #0: subdevice 1804

The output for “inix -A” is:
Audio:
Device-1: Intel JasperLake IPU driver: N/A
Device-2: Intel Jasper Lake HD Audio driver: sof-audio-pci-intel-icl
API: ALSA v: k6.8.0-45-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active

Thanks for help me

Hola! :slightly_smiling_face:

Does the solution offered by “furt7” (on post #4) here resolve the issue? If it doesn’t, please post the results of the following commands…

lspci -nnk | grep -i audio -A2
journalctl -k | grep -Ei "ALSA|HDA|sof[-]|HDMI|snd[_-]|sound|hda.codec|hda.intel"

Thanks! :slightly_smiling_face:

Regards…