Where to report bugs?

Hi, this is not starting well. I grabbed the lubuntu 19.10 live and tried to install on two systems. Several serious problems.

where do I report lubuntu bugs?

I googled “lubuntu bug tracker” and got sent of various wild goose chases :

  1. phab which says it does not track lubuntu bugs and refers me to lauchpad ( but not the lubuntu part ).
  2. https://bugs.launchpad.net/lubuntu , which after jumping through hoops with various login trackers finally shows nearly empty page including the line: Lubuntu does not use Launchpad for bug tracking. without having the wherewithall to to tell me WHERE they are tracked.

This is really discouraging start to a new distro.

Can anyone help with a link to where I CAN post a bug report?


Please refer to our wiki. If something is unclear, please ask here.

1 Like

For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs (or even better @apt-ghetto provided link https://phab.lubuntu.me/w/bugs/) .

Lubuntu uses standard Ubuntu bug reporting tools. If you want to report a bug with a package, use ubuntu-bug <package>

I’m sorry I can’t explain https://bugs.launchpad.net/lubuntu except it possibly wasn’t the correct page, eg. https://bugs.launchpad.net/bugs/bugtrackers/lubuntu-bugs

Thanks, that was one of the places I started but when the first bullet says:

Get a Launchpad account , as all bugs are tracked there. Phabricator has a bug tracker, but we use it only for tracking development tasks rather than collecting bug data.

It looks like it’s saying DONT use this to report bugs, it’s for internal use. You also refer to “Phabricator” like that should mean something. It may be what you eat for breakfast every day but it means nothing to a new lubuntu user. Since this items seems to be what NOT to do , I wonder why it is the top of the list.

Who / what is Phabricator?

Get a Launchpad account , as all bugs are tracked there.

It says all bugs are tracked on launghpad but instead of providing useful link to where I can find lubuntu bug report entry for lubuntu, I get a link to new account ( which I already have ) and when I log in I’m no nearer to lubuntu bugs than anything else.

If I login to launchpad, search lubuntu and click on the “bugs” tag I see this:

Lubuntu does not use Launchpad for bug tracking.

Sadly it does not tell how they DO track bugs.

You may like to review that wiki content and try to view it from POV of a basic lubuntu user who is looking for guidance on where to go , rather than from the POV of a seasoned developer who already knows where everything is and how it works.

It totally confused me so far.

BTW, I’ve been using Linux for about 15y on various distros, it’s not the first time I’ve tried to open a bug report.

The phab.lubuntu.me page was probably written very much for Lubuntu members (and prospective members, thus it’s title Lubuntu Development) and refers to the phab.lubuntu.me site itself.

My initial reply only mentioned the help.ubuntu.com site (it was typed about the same time as apt-ghetto’s who beat me, but since my post was I felt generic (taken from the ubuntu bug responses skeleton) I quickly added apt-ghetto’s link; sorry I should have scanned better and added warnings; step 4 (subscribe to packages team) doesn’t really apply for general users).

The best way you can report bugs is on your Lubuntu system, using standard Ubuntu apport tools; the default one being ubuntu-bug which is mentioned in both pages.

The greatest hurdle as I see it is locating the package to file against, which is where in my opinion the https://phab.lubuntu.me/w/bugs/ page really excels (the reason I added the link apt-ghetto used to my post too)

If I want to track my own bugs (including any I’ve subscribed to) I go to my own page on launchpad https://launchpad.net/~guiverc and click the ‘bugs’ tab.

I moved the Phabricator bit into a footnote to reduce confusion. Without the note, other people have been confused and used Phabricator to report bugs, which is why the note was added. You got confused the opposite way. Strange.

Also in the footnotes is a note about what using apport implies as well as an alternative methodology to report bugs rather than using the ubuntu-bug command.

I also added links to the bug page for every single source package mentioned on the page.

Beyond that, what’s missing to make this less confusing?


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.